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Ability to add/edit text in boxes suddenly, completely vanished

  • April 8, 2025
  • 1 reply
  • 16 views

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I… just completely lost all ability to add or edit text in the user stories I’m using in a large User Story Mapping. I can highlight text inside the user story card, I can delete (?) but I cannot add text at all anymore. 

It is pretty bad timing for me with a board update tomorrow. Could someone please get back to me so at least I know if must restart the whole thing, now about a third done only, or if there is a fix? Thank you . 

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1 reply

Eca
Mironeer
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  • Mironeer
  • 1975 replies
  • April 10, 2025

Hi ​@Stef Malhomme, welcome to the Miro Community — and I’m really sorry to hear this happened, especially with a board update coming up so soon. I can understand how frustrating that must be.

 

Just to help narrow things down:

  • Are you working on a shared team board or your own personal board?

  • Can you still edit other elements on the board, or is it just the text inside the User Story Mapping cards that’s locked?

  • Have you tried refreshing the board or checking in a different browser or incognito window to rule out browser extensions or caching issues?

That said, if your editing access suddenly changed, it might be linked to recent board permission changes — for example, if the board owner updated your role or if the board was moved between teams. If this was working before and suddenly stopped, it’s worth checking that you're still listed as an editor on the board.

 

Because of the urgency, I have your post converted into a support ticket. One of our supports will reach out soon!


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