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My board has disappeared from the main page and no one can access it. When I use the link, it shows connection failed

  • February 19, 2025
  • 2 replies
  • 35 views

My board has disappeared from the main page and no one can access it. When I use the link, it shows connection failed. 

Best answer by Eca

Hi ​@Lorenzo Parente,

 

The issue with loading boards from dashboards and disappearing images has been resolved successfully. Some users may still experience latency, but this is expected to return to normal soon. Our team will continue to monitor the systems closely to ensure stability. 

 

Please subscribe to updates from the Miro Status page in your region to see the full report and receive future notifications on platform health: https://status.miro.com/us/incidents/01JMFF0ASX5F76RM90Q1XQYNDT

 

If you are still experiencing any issues related to this or any other part of the product, please contact the Miro Support team or create a new question here in the Miro Forum to get help.Thank you all for your patience!

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2 replies

Eca
Mironeer
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  • Mironeer
  • 1574 replies
  • February 19, 2025

HI ​@Lorenzo Parente,

 

Thanks for bringing this up!

 

I encountered the same issue on my end but the boards are restored after refreshing my dashboard.

Could you please try to refresh your dashboard as well? Please let me know the result.


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1574 replies
  • Answer
  • February 19, 2025

Hi ​@Lorenzo Parente,

 

The issue with loading boards from dashboards and disappearing images has been resolved successfully. Some users may still experience latency, but this is expected to return to normal soon. Our team will continue to monitor the systems closely to ensure stability. 

 

Please subscribe to updates from the Miro Status page in your region to see the full report and receive future notifications on platform health: https://status.miro.com/us/incidents/01JMFF0ASX5F76RM90Q1XQYNDT

 

If you are still experiencing any issues related to this or any other part of the product, please contact the Miro Support team or create a new question here in the Miro Forum to get help.Thank you all for your patience!


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