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My Board is gone due to Miro update, how can I get it back?

  • December 14, 2024
  • 4 replies
  • 73 views

Hello Community,

 

My Timeline Board is gone due to Miro Timeline  update (I did not delete anything), how can I get it back?

The errors says:

Any help will be very appreciated.

I am on a free account so cannot contact support unfortunately.

Best answer by Eca

Hi ​@Ksenia Yakovleva,

 

The Timeline widgets are being upgraded/migrated to a new Timeline widget with improved features and functionalities. That “Nov 10” date is a typo; it was originally slated for last month. It is happening now, Dec 10 through Dec 11. 

 

You may have some disruption but you should not have any data loss. Users are reporting that their timelines are updating and returning.

 

if the issue persist, kindly submit a support ticket in this link so the team can investigate and help with the disruption of your content. Here’s the link:https://help.miro.com/hc/en-us/requests/new?referer=community

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4 replies

Eca
Mironeer
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  • Mironeer
  • 1596 replies
  • Answer
  • December 14, 2024

Hi ​@Ksenia Yakovleva,

 

The Timeline widgets are being upgraded/migrated to a new Timeline widget with improved features and functionalities. That “Nov 10” date is a typo; it was originally slated for last month. It is happening now, Dec 10 through Dec 11. 

 

You may have some disruption but you should not have any data loss. Users are reporting that their timelines are updating and returning.

 

if the issue persist, kindly submit a support ticket in this link so the team can investigate and help with the disruption of your content. Here’s the link:https://help.miro.com/hc/en-us/requests/new?referer=community


Hello,
 

Unfortunately, the data is still gone and I am receiving the same error.


  • Beginner
  • 2 replies
  • December 18, 2024

Hello I have got the same problem - how can I recover my timelines?


ElvaMiro
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 922 replies
  • December 29, 2024

hi ​@Ksenia Yakovleva and ​@ronja 

The issues over migration should be resolved now. I suggest deleting cookies and updating browsers when starting again.

As noted above, if the issue persists, submit a support ticket in this link so the team can investigate and help with the disruption of your content.

Here’s the link:https://help.miro.com/hc/en-us/requests/new?referer=community


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