Hey, so i just noticed that miro bills me around $20 a month, for the past 4-5 months now. I initially got the starter plan and unsubscribed, and got back to free mode 4-5 months ago. But when i saw my credit card bills, around IDR 307,000 (indonesian) was billed to miro every month! EVERY MONTHHHH!
+2hi
Since you were being charged for a paid subscription, you can open a support ticket.
Instructions are here: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
The page you sent me is so confusing. Can’t you just open a ticket for me?
+2Hi
Thank you for bringing this to our attention. I understand how frustrating this situation must be.
I’ve gone ahead and converted your post into a support ticket so our billing team can assist you directly. Please keep an eye on your email inbox, as they will reach out to you shortly to address your concerns and help resolve this issue.
Thank you for your patience, and feel free to reach out here if you have any further questions in the meantime.
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