I’m having trouble accessing my Miro boards in Chrome; they only show a gray screen and don’t load no matter how many times I refresh. I’ve tried using Incognito mode, where it works fine, but the boards won’t load in my regular browsing tabs.
Here’s what I’ve tried so far:
Is there anything else I should try to resolve this issue? Thank you!
Best answer by Eca
Thanks for reaching out!
It sounds like you've already tried some good troubleshooting steps! Since the issue is not occurring in Incognito mode, it may be caused by an extension or browser setting in your regular browsing tabs. Here's what you can try next:
If the problem persists, feel free to reach out to Miro Support with additional details, including a screenshot of the gray screen and any error messages.
+2
Thanks for reaching out!
It sounds like you've already tried some good troubleshooting steps! Since the issue is not occurring in Incognito mode, it may be caused by an extension or browser setting in your regular browsing tabs. Here's what you can try next:
If the problem persists, feel free to reach out to Miro Support with additional details, including a screenshot of the gray screen and any error messages.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.