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Question

Why are my boards not pulling assigned parents in Jira on my user stories?

  • September 11, 2024
  • 1 reply
  • 67 views

I am trying to sync a board from Jira into a planning roadmap in Miro. When I link the Jira board, and then select parent as the column field, no information appears. The only filter that allows my Jira board to sync over is if I have Sprint selected as my column field. 

 

Any thoughts on why? Please note I tried this on a different Jira board, and it allowed me to sync data from Jira and sort if by parent. 

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1 reply

Eca
Mironeer
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  • Mironeer
  • 1767 replies
  • September 12, 2024

Hi @Ellewe 

 

Is the "planning roadmap" you're referring to a Miro template? If yes, are you trying to use this template and then sync your Jira board?

Additionally, it might help to double-check if the parent field is properly configured in your Jira board. Since it worked with a different Jira board, there could be specific settings or filters on the current board that are preventing the parent field from syncing.

 

In the meantime, could you please share a short video demonstrating the issue so we can better understand what happens on your end?


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