On free education plan but have been incorrectly charged

@CSMH - Since you not appearing to sound completely shocked that you are receiving charges on your card, I would assume that you did enter your credit card information at some point?

Again, assuming yes, then you still have an active subscription. Before referring you to the support team, do you have any other team spaces associated with your Miro account profile, e.g.:

If yes, when you go here: https://miro.com/app/settings/user-profile/, and then cycle through the team spaces and check for a Billing option:

More info on cancelling a subscription is here:

https://help.miro.com/hc/en-us/articles/360011986179-How-to-cancel-your-subscription

And if none of this is relevant to your situation, just let us know and we’ll be sure to get you in contact with the support team!