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Stickies Capture temporarily unavailable

E

I’ve seen someone have this issue a year ago and it got resolved, but whenever I try to use the Stickies Capture tool, it tells me that the text recognition is temporarily unavailable. Does anyone know when this will be back up and running?

 

[KNOWN BUG] Stickies Capture temporarily unavailable | Miro 

^previous case

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Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7306 replies
  • July 6, 2024

@Elianna Flora - I just used the Stickies this from Chrome and the Miro desktop app on Windows 11 and it worked for me. However, it is nearly three days later.

Is it working again for you? If not, what is your set up? E.g., OS, browser type and version or desktop app?

If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
ElvaMiro
1 person likes this
  • ElvaMiro
    ElvaMiro
E

It does work now! Must’ve just been down for a short period. Thanks for the update!

Robert Johnson
ElvaMiro
2 people like this
  • Robert Johnson
    Robert Johnson
  • ElvaMiro
    ElvaMiro
ElvaMiro
Mironeer
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  • ElvaMiro
  • Mironeer
  • 922 replies
  • July 10, 2024

Hi @Elianna Flora 

 

Great to hear it worked out for you! Thanks for letting us know. 

Robert Johnson
1 person likes this
  • Robert Johnson
    Robert Johnson

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