Skip to main content
Answered

Cannot edit my Personal board

D

Hello , 
My personal Board was transformed to a normal board and now i cannot edit it , even if i have no other boards in my workspace. 
how can i proceed ? 

 

Best answer by Robert Johnson

@Daniel Guevara - I heard back from the support team. They were not immediately understanding the issue, which is understandable as, even with my video recording, it is a rather obscure issue.

However, during my follow up screen recording, I was able to get my board working again, both for me and for any other team members.

Can you try these steps and see if it works for you?

From your dashboard,

  1. open the board’s Share settings
  2. Change the Team access from Can edit Can view, and then back to Can edit again.

Note: if that doesn’t immediately work, try changing from Can edit to Can view, but then close the Share settings, and re-open the Share settings and change back to Can edit.

 

View original
    Was it helpful?

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • June 13, 2024

    @Daniel Guevara - I am seeing the same thing on my end. I will open a support ticket and report back with what I learn.

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    D

    Thank you @Robert Johnson , i will wait for your response. Regards 

    Robert Johnson
    1 person likes this
    • Robert Johnson
      Robert Johnson
    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • June 17, 2024

    @Daniel Guevara - I heard back from the support team. They were not immediately understanding the issue, which is understandable as, even with my video recording, it is a rather obscure issue.

    However, during my follow up screen recording, I was able to get my board working again, both for me and for any other team members.

    Can you try these steps and see if it works for you?

    From your dashboard,

    1. open the board’s Share settings
    2. Change the Team access from Can edit Can view, and then back to Can edit again.

    Note: if that doesn’t immediately work, try changing from Can edit to Can view, but then close the Share settings, and re-open the Share settings and change back to Can edit.

     

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    D

    Hello @Robert Johnson , you really same me.
    thanks a lot , it worked now. 

    regards 

    Daniel 

    Reply


    Behind the Canvas Highlights + Your Turn to Weigh In

    Terms & Conditions