Skip to main content
Question

Refund issues

  • January 16, 2024
  • 1 reply
  • 76 views

I worked on Miro free, but in the free plan I could not work with 4 boards, so I decided to pay for 1 month of Miro to be able to have more opportunities for working, and I would cancel after paying to not continue paying for more months. But an error ocurred and I was charged THE WHOLE YEAR. Please, help me return my money. It was a mistake.

Was it helpful?

1 reply

Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7248 replies
  • January 17, 2024

@Anastasia 123 - For billing related issues, you will need to contact the Miro Support team.

Since you currently have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C


Reply