When clicking “Contact Support” in the help center, my browser starts to load a contact form, but then I get redirected to “https://help.miro.com/hc/en-us/signin?return_to=https://help.miro.com/hc/en-us/requests/new“ and cant actually fill out a form. Honestly this is the worst support experience I’ve seen in a while from what otherwise seems to be a fairly functional service. Does anyone have a direct email address? Or is there a chat function somewhere?
+13Is the link still broken? It is working for me from both a paid and free plan account.
What about these instructions:
https://help.miro.com/hc/en-us/articles/360020185799#h_01F010RXA0E1S9C0WFQYX75R6C
Thanks for your reply Robert. I got it to work on Chrome (I was using Firefox). It appears there is a second redirect that isn’t going through in Firefox (on 3 different machines). Perhaps it’s my privacy settings. Regardless, I’m good now. Thank you.
1 person likes this
Reply
Behind the Canvas Highlights + Your Turn to Weigh In
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.