Skip to main content

Board created using miro lite not unlocking when I create an account

P

I made a board using miro lite (web whiteboard) almost a week ago, meaning it is soon going to be deleted. I am seeing this screen when i try to access it:

When I pressed sign up and made an account it reloaded the page and gave me the same warning and would not let me access the board. Same happens when I press the sign up button and then sign in.

Extra details:

  • I do have cookies enabled for miro
  • I shared the board with someone who had an account

 

Is there any way for me to access the board or at least export it?

Was it helpful?

7 replies

Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • 7344 replies
  • August 5, 2023

@pook - I have converted your post into a Miro support ticket for which you should have received a confirmation email.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
L

The same for me. How can I access it ?

Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • 7344 replies
  • January 16, 2024
Luca tagliaferri wrote:

The same for me. How can I access it ?

I will convert your reply into a support ticket. When you receive the email confirmation, please reply to the email with details about your board, e.g., the board link/URL.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
L

Okay thanks!

Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • 7344 replies
  • January 16, 2024
Luca tagliaferri wrote:

Here is the board: https://miro.com/online-whiteboard/board/tfTbMDn6TbauTrAiSFk6gzSnipt52Z7t/

Please reply to the support email and include that link. The support team will not necessarily see it on this forum.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
L

I did not receive any email.

Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • 7344 replies
  • January 18, 2024
Luca tagliaferri wrote:

I did not receive any email.

I will send you a private message via this forum. 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

Reply


What's New: What we launched in April 2025

Terms & Conditions