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Please help. The man created projects, quit, I can not get full access to his created boards.

A

Hello all, there is a problem, 
We (teams) have a free plan, I can not access the boards of the person who quit.
1. I removed him from the Team, and still can't assign his board to myself.
2. How to get access over all boards and give access to all teams.

    Was it helpful?

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • April 23, 2023

    @Andrey Danylenko - Is the problem that you cannot access the board or that you cannot make yourself the owner/assign it to yourself?

    From the dashboard of the team, do you see the board? And who is the current Owner?

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    A

    @Robert Johnson 

    I can just browse the boards, I have them grayed out and it says *View Only*.
    The person who created them has his email address deleted.

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • April 26, 2023

    @Andrey Danylenko - You mentioned that you “removed him from the Team” - I assume you followed these steps to delete the user from the team?

    If boards are displaying as “VIEW-ONLY” this is because you have exceeded your three-editable board maximum on the Free Plan - more on this here → https://help.miro.com/hc/en-us/articles/360017730373#h_01F32T09ZPAAW8SV9WN2WA0BFN

    A few options:

    1. Duplicate the view-only board - the new board will be editable.
    2. Combine a few boards into one.
    3. Upgrade to a paid plan.
    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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