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Granting Org/ IT Admins access to fully administer Spaces

Related products:Permissions
  • January 21, 2025
  • 1 reply
  • 47 views

Even with my account set with "Company Admin" + "Content Admin" + "Security Admin" +"User Admin", I still cannot find a way to administor them.

Issues:-
> Boards will not be visible to admins if the user has not included the admin in the board or space permisisons.

> Some spaces may now no longer contain boards, and be empty, but if the IT admin is never added to the spaces, we cannot see them easily listed anywhere to confirm they are empty; leading to the second issue in that as Admins we cannot delete empty spaces to clean up the Teams and avoid confusion with empty dead ends still hanging around.

> Seeing who created the Spaces to even contact them for admin access/ permisison seems only possible via audit log, and manually relying on an end user to grant IT the permisssion to the space. This is very manual and tedious, and shouldnt be on the oneous of the end user.

1 reply

I'm afraid Nicola or the Support Team won't be able to grant you access to Spaces. The thing is, we are not allowed to administer users and content on the backend and do not have the technical capability to perform this action. I can definitely see how cumbersome it must be to contact each Space owner one by one, but it is the only solution that we can suggest at the moment. 
 
I wish there were more we could do for you! Let us know if there's anything else we could help you with — we'll do our best to assist you.

Best regards,

Arina
Miro