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Right click to unlock

  • 3.Y.8

  • Contributor
  • 13 replies

Big fan of miro, I’ve used it for at least 6 years now and there is a recurring issue which I’ve put up with, but it feels like this might be a bug, but certainly a usability issue, which adds unnecessary distraction.  

So, say I am diagramming with shapes, over a background that’s been locked, the background still responds to my click, even though it’s locked. In all other tools I use a locked background doesn’t respond, to a click, only a right click to unlock. 

Why is this an issue

  1. Cognitively the background (despite being locked) shows feedback, to indicate it’s locked, this happens every single time and it’s very distracting, especially with the kinds of intensive diagramming and mapping I do in my day to day work. No other diagramming tool I use has this behaviour. The consistent interaction pattern that they use, is to right click the object and then unlock it. 
  2. Duplicating - if I use cmd+D to duplicate and miss the object I am diagramming and mistakenly select the locked background object, it gets duplicated. (see example where an entire table was copied)
    bug, duplicated background

It seems like a pretty easy change, one which would remove much friction and mean miro is consistent with other design tools. If you want to see this working the way I am proposing, check mural out, they seem to have got this right. 

What I am looking for is support to upvote. I’d be very interested in other people’s opinions as to how they have found this experience.

Was it helpful?

Robert Johnson
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  • Volunteer Community Moderator
  • January 12, 2024

@Davy - I love this idea!

Re the duplicating locked objects, I suspect this is intentional as, if you are the board owner/co-owner, and you don’t want participants to move objects, but need them to duplicate them, e.g., “Duplicate this arrow and place it somewhere on the board”, then you can do that. And, if you don’t want participants to duplicate the locked objects at all, you can use Protected lock. However, the board owner/co-owner will always still be able to duplicate the object. So, perhaps another Wish List idea post is “Do not allow duplicating of Protected lock object by role”.


Robert Johnson
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  • Volunteer Community Moderator
  • January 15, 2024

I finally remembered one of my boards where this a locked objected being selected on a left click gets me every time.

On this board, I have a series of locked rectangles that I used to “link to” from a menu/table of contents. The shapes border and fill are both set to “no colour” and, again, only exist as anchors to link to. Inside of each shape is a frame. When I select a sticky note in the frame and want to deselect it, while I know pressing Esc will do this, I have grown used to just clicking a blank spot on the frame. However, when there is a locked shape behind the frame, it gets selected and the context menu appears. Now I need to press Esc or click on a blank spot on the board (or another object, which puts me back into an infinite loop of insanity).

Here it is in a GIF:

 


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  • Contributor
  • January 15, 2024

Yes, so I understand this is a frustration for you and I assume many others. A great example brought to life in your GIF thank you

I do hope this isn’t intentional, there isn’t another diagramming tool out there (that I know of) that selects a locked item with left click, once it’s been locked. I suspect it’s just not been thought through.

So the question is, why would more people not complain about this? I suspect it’s because most of us accept things the way they are, we put up with lot’s of interactions not working quite how you’d expect them to, even if they work differently in another tool. It’s these small things that get missed.

As an avid miro diagrammer, it’s one of my biggest frustrations

I am not convinced this is a feature request, I feel it’s an unintentional side effect or Bug, but I’d love to hear from the designer or PM who intentionally designed it this way, to explain it.

The more official line on this.. the current locking behaviour implemented by miro breaks some fundamental rules of UX Consistency and standards, where most people would expect the locking to behave the same as other tools. Also preventing errors the fact the item can be duplicated by mistake and is a distracting behaviour when doing a lot of diagramming in miro - people have to invent their own work arounds.

Ref: Jakob Neilsen’s 10 Usability Heuristics for User Interface Design


Robert Johnson
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  • Volunteer Community Moderator
  • January 15, 2024

@Davy 

So the question is, why would more people not complain about this? I suspect it’s because most of us accept things the way they are, we put up with lot’s of interactions not working quite how you’d expect them to, even if they work differently in another tool. It’s these small things that get missed.

For myself, it was lack of diagramming tool experience prior to Miro, so – as you stated – I was living with what I knew.