Can someone tell me how to define which camera the Video Chat app in MIRO will display (when using my MAC BOOK PRO and a DISPLAY SCREEN), right now it is defaulting to the laptop camera instead of the display screen camera (so people are seeing my side view). I’ve tried checking which camera is the defualt camera in FACETIME and that is set to the display camera which is correct. I cannot find a way to adjust this inside of MIRO. Can someone advise? Thanks
Answered
Choosing the Camera for Video Chat
Best answer by Marina
Hi
The Support team has already replied to you via email, though I’d duplicate the reply here for visibility:
All audio and video settings are performed within a browser. Please go to your browser settings and choose the camera. If you're using Chrome, you can follow these steps:
go to Settings >Advanced > Privacy and Security > Site Settings > Camera:
Safari browser and Miro Desktop App use the default camera of your device. Please feel free to use Google Chrome if you'd like to switch between the default and an external camera.
Hope that helps :)
+5Hi
The Support team has already replied to you via email, though I’d duplicate the reply here for visibility:
All audio and video settings are performed within a browser. Please go to your browser settings and choose the camera. If you're using Chrome, you can follow these steps:
go to Settings >Advanced > Privacy and Security > Site Settings > Camera:
Safari browser and Miro Desktop App use the default camera of your device. Please feel free to use Google Chrome if you'd like to switch between the default and an external camera.
Hope that helps :)
1 person likes this
Same problem.
The camera doesn’t work, I get this juicy (Vonage API error) in the Chrome Logs:
he selected voice or video devices are unavailable. Verify that the chosen devices are not in use by another application.
not true I can assure you
I am using NDI as a virtual camera, not sure it matters.
The purpose is to share on the board my live sketchnoting.
I hope somebody get to look at this error,
Enrico Teotti
ps
I had a beautifully crafted error report with logs and all but your fantastic tool DELETE IT saying “I exceeded the 30K characters”. This is so annoying and people like me that care to send logs will get VERY frustrated.
+5Hi
So sorry to hear this :(
I have converted your message into the support ticket, so the Support team will get back to you via email.
1 person likes this
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