@Pablo Schaad
It seems that something has changed in Miro’s licensing over the past few weeks. One of my boards, which I created a few weeks ago, includes certain features that I can no longer edit. When I try to use them, I now get a notification saying that an “Advanced License” is required. We have an Enterprise Plan.
Has anyone experienced this as well or knows what might have changed?
Miro recently created a new tier of Enterprise license called Advanced — more on this here:
https://help.miro.com/hc/en-us/articles/10318572060562-Enterprise-licensing
Also, does ZHAW actually have any of these Advanced Licenses, or would they need to be purchased separately?
You would need to reach out to whomever in your org manages your Miro Enterprise subscription — and if you’re that person, you should reach out to your Customer Success Manager (CSM).
You could also try contacting Miro Support. Since you are using a paid subscription, you can open a Miro support ticket by following these instructions:
https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
