AreYouAlive app timeout error

Hello Sami, 

We have not been able to reproduce this error. We suspect that it could be related to your browser. Do you still experience this issue? If so, do you also see it if you use a different browser?

Kind regards.

Daniela

Hi Daniela,

I’m sorry for not responding for so long but I couldn’t understand what this issue was or where it originated at the time of posting, then started creating a different app, and forgot I have opened this thread. I have since came back and gathered some more information to this issue. the exact errors I’m getting are

It has to do something with my code / miro calls since this doesn’t trigger  without using the app’s calls towards the board methods

After the Uncaught error the app no longer accepts responses. I tried adding async blocks to certain parts of my code (mainly where I call .board.widgets.update or other miro methods since this was older code and I didn’t understand async JS too good a few months back) but that didn’t change anything. Since the error doesn’t show me a path to my code in console but instead refers me to the SDK JS file I’m unsure how to directly track where this error is originating from or what the cause most probably is, and most importantly what to change or how to combat it. 

I’m calling widget update methods in the same way I do in my other apps with which I do not encounter this but just in case I will post code snippets associated with the error below

Again sorry for forgetting about this thread and the long post and thank you for your time.

Sami

Hello Sami, 

 

We have not been able to reproduce this error. We suspect that it could be related to your browser. Do you still experience this issue? If so, do you also see it if you use a different browser?

 

Kind regards.

 

Daniela

Hi Daniela,

 

I’m sorry for not responding for so long but I couldn’t understand what this issue was or where it originated at the time of posting, then started creating a different app, and forgot I have opened this thread. I have since came back and gathered some more information to this issue. the exact errors I’m getting are

 

It has to do something with my code / miro calls since this doesn’t trigger  without using the app’s calls towards the board methods

After the Uncaught error the app no longer accepts responses. I tried adding async blocks to certain parts of my code (mainly where I call .board.widgets.update or other miro methods since this was older code and I didn’t understand async JS too good a few months back) but that didn’t change anything. Since the error doesn’t show me a path to my code in console but instead refers me to the SDK JS file I’m unsure how to directly track where this error is originating from or what the cause most probably is, and most importantly what to change or how to combat it. 

 

I’m calling widget update methods in the same way I do in my other apps with which I do not encounter this but just in case I will post code snippets associated with the error below

Again sorry for forgetting about this thread and the long post and thank you for your time.

Sami

Pretty much experiencing this exact issue link, I checked if I didn’t reference the SDK numerous times which I did not. And I believe that miro.board.widgets.update() is not deprecated. I tracked down the error to only being triggered by btResize()

I’m using the latest chrome browser, this shouldn’t be a browser compatibility issue as all of my other apps run correctly, and only this app throws the error described above, the same error occurs in Opera, Safari, Miro app on IOs, etc...