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Hi.

As admin of the company, last Friday we distributed a very simple web plugin for one of our teams.

The plugin is on an https url and the application was successfully created and several users were able to test it.
The problem is that today when a user loads the boards, when trying to request authorization from the user a message appears with "Application not found".

If I access the application with the "Dev team" and try to reinstall it, it tells me "Resource not found" "Something goes wrong"...

However, if I access the https url where the plugin is hosted, it is accessible.

What's happening? Where is our application?

Hi there! 

 

Thanks for debugging this issue a bit. Can I ask if there are any corporate networks that might be blocking the access to the app? 

 

Secondly, can you verify the app URL is the correct URL in the app configuration in Miro?

Additionally, if you’re able to share the app URL to me via DM, I’m happy to have a look and see what the issue might be. 

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