500 Error on Update Text Item

Hi ​@Chris Amell,

Thanks for reporting this! To help troubleshoot, could you provide a bit more detail?

• Are you using Miro’s API to update the text box, or is this happening directly on the board?

• If using the API, which endpoint and request method are you using?

• Have you tried refreshing the board, clearing your browser cache, or testing in an incognito window?

• Does the issue occur with all text boxes or just a specific one?

Let us know so we can help narrow it down! If the issue persists, I’d recommend reaching out to Miro Support with these details.

Looking forward to your response! 😊

Hi ​@Eca - This is my first post. Thank you so much! To answer your questions:

• Yes, this is through miro api
• The endpoint is /board/{board_id}/texts/{text_id}
• It is occurring on all text boxes on a particular board (and not another)
• I can confirm we’ve tried all your suggestions.

Yes, if we can’t get it here I’ll create a support ticket. 

Thank you again!

❤️CA

Mod note: Post moved to Developer Platform and APIs category.

​@Chris Amell - An addition resource for troubleshooting can be to join the Miro Developer Discord server which is run by the Developer Platform team. You can find the link by searching for “discord” on this page: https://developers.miro.com/