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Answered

Widget Limit Reached on Empty Whiteboard

  • December 8, 2025
  • 4 replies
  • 39 views

I cannot write or do anything on my whiteboard. It is completely empty - there are 0 objects on it, absolutely nothing. Yet whenever I try to write something, I get the error ‘Widget Limit Reached’ at the bottom of the screen. My other boards (which have things on them) work fine. This issue just came up randomly while I was working with a student. Perhaps a metadata error? Please give tips on how to fix this issue or how to get the Support team to resolve this. Your help is greatly appreciated.

 

 

Best answer by Eca

Hi ​@RE0234557 thanks for reaching out! Could you please share a short recording of the issue or a screenshot? It is possible that this can be resolved by troubleshooting the case, however, it can be investigated further. Kindly share the information needed here or on the support ticket I created for you.

4 replies

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  • Active Contributor
  • December 8, 2025

I cannot write or do anything on my whiteboard. It is completely empty - there are 0 objects on it, absolutely nothing. Yet whenever I try to write something, I get the error ‘Widget Limit Reached’ at the bottom of the screen. My other boards (which have things on them) work fine. This issue just came up randomly while I was working with a student. Perhaps a metadata error? Please give tips on how to fix this issue or how to get the Support team to resolve this. Your help is greatly appreciated.

 

 

@RE0234557 

Hi

I want to tell you that at free plan you cannot write at white board,if this wrong contact support. 


Eca
Mironeer
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  • Mironeer
  • Answer
  • December 11, 2025

Hi ​@RE0234557 thanks for reaching out! Could you please share a short recording of the issue or a screenshot? It is possible that this can be resolved by troubleshooting the case, however, it can be investigated further. Kindly share the information needed here or on the support ticket I created for you.


  • Author
  • December 11, 2025

https://www.veed.io/view/3521e5b3-153a-4736-a638-ee8103057da9?panel=share

Here you go. As you can see, nothing works. And the board is empty.


Eca
Mironeer
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  • Mironeer
  • December 11, 2025

Hi ​@RE0234557 thanks for the video! I have your case converted to a support ticket. You should receive a response shortly.