I loose connection every 15 seconds. The connection immediately restores the connection. This goes on for my entire session. It’s very frustrating. Where do I start to troubleshoot?
Question
Why do I loose connection every 15"?
+13- If you are on a corporate network, contact your IT/networking support team
- Disable any VPNs/firewalls/anti-virus software
- Check your OS firewall settings - you may want to try excluding ‘miro.com’
- Try connecting through a smartphone hotspot
- If you are connecting via Wi-Fi, try a wired connection
- If using a browser, try
- a private/incognito session (will usually disable any installed browser extensions)
- the Miro desktop app
A related Help Center article:
Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
1 person likes this
I’m pretty sure it’s something our corporate networking is blocking.
Thank you for the leads.
+13plotboy wrote:
I’m pretty sure it’s something our corporate networking is blocking.
Thank you for the leads.
https://help.miro.com/hc/en-us/articles/360017572694-Add-Miro-to-Allowed-Domains
WebSockets came to mind as a potential culprit, but usually a board won't load at all.
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