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Hello all, I’m confused about the minimum number of registered ’members’ you need to subscribe to the business plan. Am posting the question here b/c miro’s online form doesn’t consider my gmail address to be a ‘business email’ so I can’t even submit an online form. I’m a consultant, and will be using miro to run meetings and workshops for my client. Is a short-term project that will end in Q1 next year.

The miro registration page doesn’t let me subscribe unless I have a minimum of 5 ‘members’ which increases the cost. Does anyone know why I can’t subscribe for one member? All of this hassle, just to subscribe to the 14-day trial too!  

 

Thank you!

 

Regards, Dorene

 

 

 

hi ​@DAM 

Sorry to hear you’re having issues. I converted this into a Support ticket so someone will be in touch and can walk you through the options. 

Hello all, I’m confused about the minimum number of registered ’members’ you need to subscribe to the business plan. Am posting the question here b/c miro’s online form doesn’t consider my gmail address to be a ‘business email’ so I can’t even submit an online form. I’m a consultant, and will be using miro to run meetings and workshops for my client. Is a short-term project that will end in Q1 next year.

The miro registration page doesn’t let me subscribe unless I have a minimum of 5 ‘members’ which increases the cost. Does anyone know why I can’t subscribe for one member? All of this hassle, just to subscribe to the 14-day trial too!  

Thank you!

Regards, Dorene

 

 

You are likely trying to upgrade a team that has a total of five members (you and four others). If you delete the rest of them except for yourself, you’ll be able to upgrade to a single-seat Business Plan.

For example, is this Free Plan team, there are two members - myself and a other team member. If I change the Licenses to anything less than two, I receive a warning that I need to remove at least one other member:

 

 

Alternatively, you can go to this page and create a new subscription and then move your boards to the new team space:https://miro.com/pricing

You can also use the Create team action:


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Hi, Thank you for the help. I am on the Free plan right now, and the recommendations shared above aren’t working. My user interface looks different from the pics too. Somehow I have 3 different email accounts, and I see the same info no matter which email I use to log in. I’m still having difficulty removing users too. Is very frustrating, and I need to review with my client tomorrow! 

Thanks in advance for additional advice!  --DAM

I’m also trying to move my board from one team to another, and I’m not having success. I can’t even delete the test boards I created.

Thank you all for your help. I was able to resolve all of my issues with your support. Greatly appreciated!

 

D

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