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Why can't I register for the biz plan with one member?

  • December 3, 2024
  • 5 replies
  • 40 views
D
  • DAM
  • Beginner
  • 3 replies

Hello all, I’m confused about the minimum number of registered ’members’ you need to subscribe to the business plan. Am posting the question here b/c miro’s online form doesn’t consider my gmail address to be a ‘business email’ so I can’t even submit an online form. I’m a consultant, and will be using miro to run meetings and workshops for my client. Is a short-term project that will end in Q1 next year.

The miro registration page doesn’t let me subscribe unless I have a minimum of 5 ‘members’ which increases the cost. Does anyone know why I can’t subscribe for one member? All of this hassle, just to subscribe to the 14-day trial too!  

 

Thank you!

 

Regards, Dorene

 

 

 

Best answer by Robert Johnson

DAM wrote:

Hello all, I’m confused about the minimum number of registered ’members’ you need to subscribe to the business plan. Am posting the question here b/c miro’s online form doesn’t consider my gmail address to be a ‘business email’ so I can’t even submit an online form. I’m a consultant, and will be using miro to run meetings and workshops for my client. Is a short-term project that will end in Q1 next year.

The miro registration page doesn’t let me subscribe unless I have a minimum of 5 ‘members’ which increases the cost. Does anyone know why I can’t subscribe for one member? All of this hassle, just to subscribe to the 14-day trial too!  

Thank you!

Regards, Dorene

 

 

You are likely trying to upgrade a team that has a total of five members (you and four others). If you delete the rest of them except for yourself, you’ll be able to upgrade to a single-seat Business Plan.

For example, is this Free Plan team, there are two members - myself and a other team member. If I change the Licenses to anything less than two, I receive a warning that I need to remove at least one other member:

 

 

Alternatively, you can go to this page and create a new subscription and then move your boards to the new team space:https://miro.com/pricing

You can also use the Create team action:


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    5 replies

    ElvaMiro
    Mironeer
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    • ElvaMiro
    • Mironeer
    • 922 replies
    • December 4, 2024

    hi ​@DAM 

    Sorry to hear you’re having issues. I converted this into a Support ticket so someone will be in touch and can walk you through the options. 

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • 7349 replies
    • Answer
    • December 4, 2024
    DAM wrote:

    Hello all, I’m confused about the minimum number of registered ’members’ you need to subscribe to the business plan. Am posting the question here b/c miro’s online form doesn’t consider my gmail address to be a ‘business email’ so I can’t even submit an online form. I’m a consultant, and will be using miro to run meetings and workshops for my client. Is a short-term project that will end in Q1 next year.

    The miro registration page doesn’t let me subscribe unless I have a minimum of 5 ‘members’ which increases the cost. Does anyone know why I can’t subscribe for one member? All of this hassle, just to subscribe to the 14-day trial too!  

    Thank you!

    Regards, Dorene

     

     

    You are likely trying to upgrade a team that has a total of five members (you and four others). If you delete the rest of them except for yourself, you’ll be able to upgrade to a single-seat Business Plan.

    For example, is this Free Plan team, there are two members - myself and a other team member. If I change the Licenses to anything less than two, I receive a warning that I need to remove at least one other member:

     

     

    Alternatively, you can go to this page and create a new subscription and then move your boards to the new team space:https://miro.com/pricing

    You can also use the Create team action:


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    2. And then at the bottom:

       

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    D
    • DAM
    • Author
    • Beginner
    • 3 replies
    • December 4, 2024

    Hi, Thank you for the help. I am on the Free plan right now, and the recommendations shared above aren’t working. My user interface looks different from the pics too. Somehow I have 3 different email accounts, and I see the same info no matter which email I use to log in. I’m still having difficulty removing users too. Is very frustrating, and I need to review with my client tomorrow! 

    Thanks in advance for additional advice!  --DAM

    D
    • DAM
    • Author
    • Beginner
    • 3 replies
    • December 4, 2024

    I’m also trying to move my board from one team to another, and I’m not having success. I can’t even delete the test boards I created.

    D
    • DAM
    • Author
    • Beginner
    • 3 replies
    • December 4, 2024

    Thank you all for your help. I was able to resolve all of my issues with your support. Greatly appreciated!

     

    D

    Robert Johnson
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