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Web page links (open graph) don't show link previews any more?


Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.

Discussed in this thread:

When you paste a website in Miro, what determines the information displayed. | Miro

 

However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink.

 

Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links.

 

Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

Pinned reply

November 8, 2024

Hey all,

I got a mail from support: “There was an issue on our end that caused the problem you described. The issue has been resolved and everything should be back to normal now.”

tested and it works again, URLs for pages with open graph protocol get a preview panel when pasted again, woop woop :·)

AND.. pages not using open graph meta tags in their headers still get pasted as plain text, but the workaround I posted here also helps with that one! So we can use the EMBED function to get auto generated previews for pasted URLs that do NOT use the open graph protocol :·)

 

Was it helpful?

36 replies

Kiron Bondale
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  • December 15, 2021

@Meirion Williams -

I just tried it and it is still working for me (see below). I’m on a Windows 10 laptop using Google Chrome. Can you try this from a different browser or using incognito mode?

Kiron

 


OK I looked into it some more.

It depends which browser the link is copied from, not which browser it is pasted into.

Tested on Mac 10.15.7

Link copied from Pasted into Miro gives...
Safari Full link preview
Brave Full link preview
Edge Text link only
Chrome Full link preview

 

So there's something going wrong with copying links from Microsoft Edge. Shame as that’s the browser I’m using for work!

Can this be created as a bug report?


Henrik Ståhl
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@Meirion Williams "It depends which browser the link is copied from.”

Maybe I'm misunderstanding this sentence, but it sounds pretty weird to me? A URL remains the exact same regardless of browser. Unless some sort of URL parameter is added in Edge for some reason?

Also, what do you mean by “copied from”? Do you mean you copy the URL from Edge and then paste it into the desktop app?


Yes, that is exactly what I mean.

If the URL is copied from the Edge address bar and then pasted into Miro (Miro can be in any browser, or the desktop Miro app), the link preview does not show.

What you have said got me thinking, and I have identified and fixed the issue now.

 

It’s a setting in Edge, which creates a link snippet when copying a URL. It’s a feature called ‘Link Format’. 
Turning this off, setting it to ‘Plain text’ restores the Miro link preview functionality. Happy days 😀 

 

 


Henrik Ståhl
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@Meirion Williams Nice that you fixed it! 😀 That's one of the weirdest features I've ever seen. I mean, why on earth would you want to paste a URL as a hyperlinked title instead of as a web address?? Microsoft, Microsoft, Microsoft, when will you ever learn… 😂🤦‍♀️


Robert Johnson
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  • March 22, 2022

Here it is with the feature ON and then OFF:
 

 

This is convenient in our organization when pasting Jira issue links as we see the title/summary of the issue instead of an issue ID.


I can see that it can have some benefits, like you say Robert when pasting into Jira, but it was so confusing because normally it’s the tool you paste into that handles resolving the links.

For instance this explains why pasting links into Teams lately has broken the link preview functionality for me!

it’s a feature I’m happy to live without.


Henrik Ståhl
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@Robert Johnson @Meirion Williams Looks like what some websites (mostly e-com and news sites) started doing 10-15 years ago, to promote their sites when people shared content. I would be furious if that sort of thing was default on all URLs I copied 😂


Oh crikey yes, adding all sorts of credits to content you copied. That was so rude


Robert Johnson
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  • March 22, 2022

I agree, @Meirion Williams - the destination application should handle solving these links, if you want it too. It is rude of MS to force these actions upon users.


Henrik Ståhl
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@Robert Johnson @Meirion Williams Veeery typical MS thing to do though. And yes, I'm biased – been an Apple loyalist for many years. (I actually hated MS long before becoming an Apple freak though 😇)


  • Beginner
  • 3 replies
  • May 6, 2022
Meirion Williams wrote:

Yes, that is exactly what I mean.

If the URL is copied from the Edge address bar and then pasted into Miro (Miro can be in any browser, or the desktop Miro app), the link preview does not show.

What you have said got me thinking, and I have identified and fixed the issue now.

 

It’s a setting in Edge, which creates a link snippet when copying a URL. It’s a feature called ‘Link Format’. 
Turning this off, setting it to ‘Plain text’ restores the Miro link preview functionality. Happy days 😀 

 

 

 

Perfect, thank you, I spent too long trying to work this out before searching for the answer.

I never wanted that Edge setting in the first place.  Thank you :) 


For me it doesn’t work anymore, not in Chrome, not in Edge…

 


Boris Bend
  • New Here
  • 1 reply
  • November 22, 2022

Hi Community!

Fortunately the website preview works for me (Chrome on MacBook Pro)

However, when copy-pasting LinkedIn URLs, which some weeks ago still used to create beautiful Preview-Tiles incl. a person’s profile Picture do not work anymore. Maybe this problem is related to the issues described here. I would be grateful for any hint about how to resolve this!

cheers and thanks in advance! :)


  • New Here
  • 1 reply
  • January 19, 2023
Meirion Williams wrote:

Yes, that is exactly what I mean.

If the URL is copied from the Edge address bar and then pasted into Miro (Miro can be in any browser, or the desktop Miro app), the link preview does not show.

What you have said got me thinking, and I have identified and fixed the issue now.

 

It’s a setting in Edge, which creates a link snippet when copying a URL. It’s a feature called ‘Link Format’. 
Turning this off, setting it to ‘Plain text’ restores the Miro link preview functionality. Happy days 😀 

 

 

OMG!!! Thank you so much for this. I was going crazy


This has just happened to me in the middle of creating a board. I was generating previews but now it’s just links? I am using Edge, but it’s not because of the share/copy/paste selection. It was selected to plain text, and I’ve cleared my cache and reset everything, but it’s still just links. It was literally working 30 mins ago!


This has also just happened for me. I am using Chrome, some links appear as previews, but for others I get a message that content can’t be loaded and they appear as just links. It seems to be dependent on the url I’m copying but I’ve no idea why.


  • New Here
  • 1 reply
  • February 15, 2024
Sarah Irving wrote:

This has also just happened for me. I am using Chrome, some links appear as previews, but for others I get a message that content can’t be loaded and they appear as just links. It seems to be dependent on the url I’m copying but I’ve no idea why.

I am having the same issue. It’s driving me crazy! I tried different URL’s and some work, some don’t :(

I’ve tried every browser and even the Windows App. Changed the setting in Edge too! Still nothing is working right. The same URL that shows up as a preview properly shows as a preview in all browsers and App. And the same happens with just the links. 


Dashaday
  • New Here
  • 1 reply
  • November 5, 2024

Hello All, 
Unfortunately I’ve recently started experiencing this issue, and can’t seem to find a solution. It doesn’t matter what browser, what link, or if i’m using the web application… pasting a link no longer provides a preview. Would love to find a solution! Any thoughts/recommendations are greatly appreciated.


  • Beginner
  • 3 replies
  • November 6, 2024
Dashaday wrote:

Hello All, 
Unfortunately I’ve recently started experiencing this issue, and can’t seem to find a solution. It doesn’t matter what browser, what link, or if i’m using the web application… pasting a link no longer provides a preview. Would love to find a solution! Any thoughts/recommendations are greatly appreciated.

Same here, just today, out of nowhere, this stopped working. Help please.


  • Beginner
  • 3 replies
  • November 6, 2024

* Working temporary workaround * Use embed iframe with a normal url (instead of embed code) gives you a URL preview

@MIRO: Please fix this asap.

 


Thanks to @Tost your workaround worked for me. 

 

I suddenly found URLs on a board were no longer generating previews (it was working yesterday when doing the same thing). Today I tried the “Miro app for Windows”, Edge and Firefox. None of them were generating previews to links. 

 

Using the iFrame and a normal URL, did indeed make a preview. Thanks!

 

It’s clearly a bug for the Miro team to look into. 


  • Beginner
  • 3 replies
  • November 6, 2024

It’s started happening to me again, I’m using Arc.  I reckon this is a bug


Same for me…. was working fine two days ago. tested chrome, edge and firefox… Embed is working for now..

 


Eca
Mironeer
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  • Mironeer
  • 1148 replies
  • November 6, 2024

Hi @Brian Douglas,

 

I was able to replicate the same issue. I have your comment converted into a support ticket, same goes with @Dashaday’s, @Neanda’s, @Etienne Guinard’s, and @Tost’s. Please check your inbox for support’s response.


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