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Dear Miro Community & Team,

I am currently using the free trial of Miro and have registered my card for annual payment. However, I cannot find any receipt or subscription-related details anywhere in my account, which is quite confusing.

Therefore, I would like to cancel my subscription to ensure it doesn’t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.

I would greatly appreciate your prompt help in resolving this matter.

Thank you very much!

Hi ​@Social_dh,

 

I have your case converted into a support ticket. Please expect a response from our Billing team to your inbox. We appreciate your patience on this.


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