The board has disappeared


Hi dear team, 
I use free account, but my board has been disappeared since today, I don’t have any trash or backups, how to understand the reason and possibly get it back?  For some reason, I can’t find the link in the browser. 


Thank you! 


6 replies

Userlevel 7
Badge +12

@Marygoround - If you are the board owner, then no one else could have deleted it from the team. However, a team admin could have deleted you from the team, deleted/moved your board, then added you back to the team - perhaps unlikely, but possible. Another possibility is that the team owner moved the board.

Some other things to check:

 

Sorry to pile on, but my board has also disappeared.

 

I created it March 5th. Went back today to do some more edits and it’s not on my app page and when I pull it up using my browser history it says “Board has been deleted - Sorry the board you are trying to access has been deleted by its owner. To access the board, please as the board owner to restore it.”

I’m the admin for my team, I’m the one who created the board, and I’m not on any other teams. Tried the suggestions above and no luck.

Any advice? I put several hours into that board and am frustrated it’s just gone without a trace.

Hi there, the same happened to me last week. My board has disappeared. I haven’t deleted it, I’m the owner nor I can find a link in my browser in my history - it has disappeared completely. Any chance to restore it?

Userlevel 7
Badge +12

Hi there, the same happened to me last week. My board has disappeared. I haven’t deleted it, I’m the owner nor I can find a link in my browser in my history - it has disappeared completely. Any chance to restore it?

@Nora_ - If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

If you don’t have a paid subscription, here is a post I have been working on with info/tips on trying to find a lost board (and why you may not be able to find it at all):

https://community.miro.com/ask-the-community-45/article-how-to-find-and-hopefully-recover-a-lost-or-missing-board-13123

Userlevel 7
Badge +12

@Nora_ - Here are a few other things to try when you cannot find a board:

https://community.miro.com/ask-the-community-45/i-m-the-only-user-13490?postid=51467#post51467

 

@Robert Johnson Hi Robert, thanks a lot though unfortunately none of these helped as I’m the only owner. But for some reason the board re-appeard today ! 

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