When I am trying to export a frame as a vector pdf, the text on the majority of the Sticky Notes on the board disappears and does not show on the pdf. Does anybody know why this is happening and how I can get around this? Thank you.
Text on Sticky notes not showing on Export
Before:
![](https://uploads-us-west-2.insided.com/miro-us/attachment/29c602b1-1174-4ab9-b303-68cb560cad70.png)
After Vector export:
![](https://uploads-us-west-2.insided.com/miro-us/attachment/a08cf948-6b7b-44f3-98d7-f5c5fe088bbc.png)
Can you provide an example of text from one sticky where this is happening? (the before and after text).
Also,
- Which Miro app and OS platform is this happening on? e.g., Chrome browser on Windows 10? Are you able to recreate the issue from another combination of apps/platforms?
- How many stickies are in your frame?
Thank you for the reply
Before
![](https://uploads-us-west-2.insided.com/miro-us/attachment/785b6392-60a6-41ec-aa59-4c51456705dd.png)
After
![](https://uploads-us-west-2.insided.com/miro-us/attachment/7e985d64-2358-4638-ae33-f452fcb21ec0.png)
As of now I have tried exporting the board on Chrome and Safari on Mac iOS 10.14.6 and have had the same issue with both.
It is a really large board and there are hundreds of stickies on it (Final export file size comes to ~100mb). I have tried exporting the board from the ‘Export this board’ tool on the top left and have also tried putting a frame around the whole board and exporting the frame but I get the same issue each time.
What happens if you just stick a frame around a few of the stickies and try to export just that one frame?
Kiron
Thanks for sharing this,
While you may be hitting some technical limit (known or unknown), I would suggest reporting this to Miro support via Submit a request – Miro Support & Help Center.
If you are pushing Miro to some limitation, this should be accounted for in the code, so that you are warned prior to the PDF being created.
We stumbled into the same issue when exporting a larger Miro board as pdf. For some reasons, on some sticky notes text is there, while on others not:
Miro Board:
![](https://uploads-us-west-2.insided.com/miro-us/attachment/c223eb8b-663a-4b0d-b057-95889c525967.jpg)
PDF:
![](https://uploads-us-west-2.insided.com/miro-us/attachment/bcc69082-4f38-4aba-843e-23f9414c0c0c.jpg)
Is there any solution or workaround available for this problem? I used the Miro app on a WIndows 10 PC and Acrobat Reader
Hello Community,
we have exactly the same issue and could not yet figure out the parameter that drives the decision whether text is exported or not. Is there any update out there?
Hi Community, I’ve the same issue. Is there already a solution?
Hi, same issue here — and it’s really a big problem for me, since I rely on exporting a lot. Help!
Hi
The team told me that there indeed was an issue, and it has been fixed. Can you please check this functionality again, and confirm if it is working as expected for you now?
Hi,
unfortunately that seems not to do the trick for me. It got better but still, if there is a lot of information on the board it seems to skip some of the content.
Those shapes not exported were sticky notes with a very small font size in relation to the overall size of the frame that was the subject to be exported as PDF.
Hope you can help.
FJ
![](https://uploads-us-west-2.insided.com/miro-us/attachment/41bc0aa9-3783-4306-975f-16b60c0446fa.png)
Yesterday the team made some changes again, and we can’t reproduce this issue. Is export working as expected for you now?
If the bug is still there, we’ll need to investigate your boards. Could you please send a support ticket and share the affected board with the Support team (they’ll provide the instruction)?
Hey
Hello
This feature is urgently needed, if I cannot rely on the export it’s a mess. Playing around with several browsers or the MIRO app cannot be the final solution :(
Thank you,
FJ
This feature is urgently needed, if I cannot rely on the export it’s a mess. Playing around with several browsers or the MIRO app cannot be the final solution :(
Thank you,
FJ
Agreed. Hoping for an easy fix. It’s doing my head in. In combination with the recent outage that prevented me from running a workshop with a customer (and caused a major pain) I am looking at Mural as an alternative. It might be less advanced with features, but IT WORKS (uptime comparison tells a lot).
Has anybody found a fix to this? It’s a pretty huge issue. I’m on a paid plan and am thinking about scrapping it.
Has anybody found a fix to this? It’s a pretty huge issue. I’m on a paid plan and am thinking about scrapping it.
Same here, mate. It’s a total frickin’ pain in the bum. Surprised this is not fixed yet. Hey,
Wojtek wrote:
Same here, mate. It’s a total frickin’ pain in the bum. Surprised this is not fixed yet. Hey,@Marina , what’s the update? This is a fundamental feature that’s missing. I’d rather see Miro stop adding extra features rarely anyone needs and sort this out as one of priorities...
I signed up for a paid plan because we have an Affinity Diagram presentation tomorrow. Now everybody is panicking because half of the stickies are blank! This is a joke.
I signed up for a paid plan because we have an Affinity Diagram presentation tomorrow. Now everybody is panicking because half of the stickies are blank! This is a joke.
Tell me about it. I have to battle with this constantly for last few weeks and it’s doing my head in. If not the fact that half of my work templates are on Miro I’d be off to Mural already.
We are experiencing this same issue today. Is there a solution for it yet?
Thank you
I have the same problem
Hi everyone,
There were several issues with the board export. We’ve fixed one with the fonts, and if you had that one, it should work well now.
But the issue with exporting heavy boards with small text size is still there. The workaround is to split the board content into several frames and export them as a multi-page PDF document.
Thank you for your patience, and please let us know if there are other issues with the text export on sticky notes.
Hi Marina,
I will try this, but for now this is a huge issue for us.
Thanks!
I Just wanted to keep this thread going because this issue is still happening for me. Over the next two months, it is going to be so important for me to export Pdfs for my client, and the workaround is me spending hours finding ways to make the text within stickies show up. I will be trying to change stickies to shapes or reworking content so I have less on each frame to export, but will have more frames.
This is frustrating, to say the least.
Hello. We’ve got the same issue with a big diagram: when exported to the pdf file, 90% of the text disappears. There’s no such issue with a jpg file.
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