Hello,
I have the Miro Consultant plan, and one of my customers is caught in a loop regarding SSO. Here’s what I suspect is the set up:
- the larger corporate customer of mine has a Miro account established with SSO, but not everyone at this large company has been given Miro access.
- the individual at this corporation I’m working with, Billy, is one of those people who have not been connected to that SSO capability.
- when Billy tries to create a Miro account using his corporate email address, he gets caught in a loop while trying to proceed with Miro without using SSO. He selects the “sign in without SSO” option, but that takes him right back to the SSO signin screen.
I have screen shots Billy took explaining this to me, but don’t see any way to upload a file. Is Billy’s only option to not use his corporate email address to create a Miro account?
Any ideas would be appreciated!
….Peter
Best answer by Peter J Borsella
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