Skip to main content

[RESOLVED] Turn off Sidekick

  • December 11, 2025
  • 9 replies
  • 130 views
Y

Every time I open or refresh my board, AI Sidekick immediately launches itself and starts creating tables on its own without me doing anything. Every single time. It’s extremely annoying and genuinely risky when I’m presenting to clients. How is this even happening? Why is AI being forced on users without consent and without any option to disable it? This is unacceptable.

 

December 15, 2025

Hi everyone! 

Just to update you: our team has confirmed this was a bug, and it has now been resolved.

 

If you’re still experiencing AI Sidekick launching automatically when opening or refreshing your board, please let me know and I’ll be happy to create a support ticket for you so the team can take a closer look at your specific setup.

Thanks for your patience!

    M
    Eca
    M

    9 replies

    Eca
    Mironeer
    Forum|alt.badge.img+2
    • Eca
    • Mironeer
    • December 11, 2025

    HI ​@Youssef Hedhili thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

    Eca :)
    J

    Hi, 

     

    I have exactly the same problem. Can I do anything myself to prevent it from happening? Our board cannot be used because of this...

    Eca
    M

    HI ​@Youssef Hedhili thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

    I have also exactly the same problem, please help me as well. 

    Eca
    Kenneth Ritley
    Forum|alt.badge.img+2
    • Kenneth Ritley
    • Active Contributor
    • December 12, 2025

    Howdy ​@Youssef Hedhili ​@Johanna Varanka  ​@Marcus André  It could indeed be a bug but you see ​@Eca  moves FASTER then the speed of light with tickets.  But in case it is not a bug, do remember that Miro CACHES tons and maybe even mega-tons of things in your browser. So trying an incognito window, trying a different browser, trying a “hard reload” e.g. control-R - or (absolute last resort) wiping the cache might be things to try, if you haven’t already. Good luck!

     

    Eca
    J
    Eca
    Mironeer
    Forum|alt.badge.img+2
    • Eca
    • Mironeer
    • December 12, 2025

    Hi ​@Marcus André I have also converted your case to a support ticket for this to be investigated. You should receive a response shortly.

    Eca :)
    Y
    J

    Hi ​@Eca did you make a ticket for me as well? Haven’t received any message yet 😊

    Eca
    Eca
    Mironeer
    Forum|alt.badge.img+2
    • Eca
    • Mironeer
    • December 15, 2025

    Hi everyone! 

    Just to update you: our team has confirmed this was a bug, and it has now been resolved.

     

    If you’re still experiencing AI Sidekick launching automatically when opening or refreshing your board, please let me know and I’ll be happy to create a support ticket for you so the team can take a closer look at your specific setup.

    Thanks for your patience!

    Eca :)
    Y
    A

    I am still having this issue as well.

    Eca
    J

    Hi everyone! 

    Just to update you: our team has confirmed this was a bug, and it has now been resolved.

     

    If you’re still experiencing AI Sidekick launching automatically when opening or refreshing your board, please let me know and I’ll be happy to create a support ticket for you so the team can take a closer look at your specific setup.

    Thanks for your patience!

     Hi ​@Eca all good here now on that matter! Thanks! 🙌🏻 
    ( I still have a problem with not being able to add templates to the board, but I think I might have reported it elsewhere..)

    Eca
    Terms & ConditionsAccessibility statement