I’m new to Miro - just signed up but for 2 days have still not been able to log in - the Miro dashboard is on a perpetual loading mode.
[RESOLVED] Miro dashboard won't load
Okay, I’m getting nervous. I’m running an online workshop in a week and today Miro has decided to just constantly load. I cannot access the dashboard, nor can I access via the direct link.
- If you are using Chrome to access Miro, can you try logging in via incognito mode and see if that works?
- Can you try accessing it via the desktop app?
Kiron
Hi Kiron,
It seemed to resolve itself. I restarted again and it loads fine now. Bit worrying - hope it is stable.
Hi, I have a similar issue with running Miro on Chrome on my MacBook pro. Everything was fine until a computer restart, since then all my Chrome tabs with Miro have been running with the spinning “M” and have not loaded yet.
I can log in from the app and from Safari. I reset application data in the app and also cleared my browsing history in Chrome, neither seem to solve the issue.
I also tried to log in via “Incognito mode” in Chrome and went through the sign in journey, but get the spinning “M” there as well.
Any thoughts on what might be causing this?
Can you try logging directly into a specific board via Chrome? Grab the URL from Safari for one of your boards and then try that URL…
Can you confirm that you can log in from Chrome from a different device such as another person’s computer or a smartphone web browser?
Kiron
I cannot go to a specific URL, neither can I grab the URL link from Safari and paste it into Chrome to see it work.
I hate to ask but could you try uninstalling and reinstalling Chrome? You mentioned you had rebooted the computer and I’m wondering if there were any updates to Chrome which somehow corrupted it...
Kiron
For the first time ever I opened Safari and it works fine. I tried in a Chrome incognito browser and it still fails to load. I tried grabbing my URL from Safari for a specific dashboard to bypass the menu area and it still wouldn’t load. Hard refresh also doesn’t help.
Three warnings appeared in console, but no errors:
- RetryPromise was called with "waitUntilOnline" option, but CONNECTION_PROVIDER is not defined. You can set the provider globally via "setConnectionProvider" method.
- DevTools failed to load SourceMap: Could not load content for https://miro.com/app/static/https:/miro.com/app/static/applicationInlineEntry.3a8edf7357471e5f0fd0.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
- DevTools failed to load SourceMap: Could not load content for https://miro.com/app/static/lazy-local-storage.c9153e786faeb6942c4f.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Hi
I’m sorry to hear this. I’ve gone ahead and converted your message into a support ticket so that the team can investigate the case. They will get back to you via email.
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