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Dear Miro Community, 

I was using the trial period of subscription, and i didn’t realize that it was over and my debit card has been charged $152. I immediately submitted a ticket in micro support for a refund as I do not need this subscription service. I did receive a confirmation email that my ticket has been received but after that I have received no reply. It has been almost 48 hours, and I am seriously concerned about it. 
For me, $152 is a lot of amount. I sent a reminder message in the same ticket today, but still no reply from the Miro Support team. 
Kindly, please help me refund my money, I am completely broke! 
i would really appreciate anyone in the community to help me get the refund for a service that I do not need! 

Looking forward for a helpful response, 

Fahad 

hi @Fahad Farooq 

 

So sorry to hear about this issue! I have converted your request into a support ticket, so that someone can take a look at this account.

 

Hi Elva, 

 

Thank you very much for your prompt response. I personally appreciate for taking this matter. 

After your message, I did receive a reply from the miro support team and my refund issue has been resolved. 

 

Really appreciate it!, 

 

Best Wishes, 

Fahad

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