[RESOLVED] Anyone else having issues with deleted board contents?

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Userlevel 1


We are on a free version of Miro. Me and my team mates, about 5-6 of them have shared some boards. 

All of a sudden today, data has been deleted across teams and boards. We haven’t given access to any one else and we are sure no one from inside the team did this. 


If there are more people in the miro community who faced this, please comment here. 

Can someone please look into this and get back?

Userlevel 1

Thanks alot @Marina 

I hope we can have them fast. 🤞🤞🤞

Userlevel 1

Same.  About 75% of the board content just 3 hours ago or so.

Yup, happened to us as well - probably around 3pm Melbourne time 8th Oct.

Hasn’t affected all boards at this stage, but has affected the most critical board we have used for a 2 day strategic planning sprint.

Fortunately made a copy 12:30pm so not all is lost, however echo the comments of others that greater back-up functionality and version control is essential for a paid product - particularly one that’s designed to get lots of different users in and working together!

We had some quite reluctant first time Miro users for this process, and I’m really hoping this is resolved before anyone panics about what’s missing, as it’s hard to trust a product when everything can suddenly disappear.

Hope this is restored ASAP + longer term fix to address underlying issues.  Thanks!

Userlevel 2

Same here. Thought I’d accidentally hit delete on a bunch of random elements. 

In our case it only seems to have affected boards we had opened up today. I’ve opened a few other boards that weren’t open today and they’re intact.

We run our entire business on MIRO and are not in the habit of manual backups (seems counter-intuitive when you’re paying for cloud hosted software). Hoping this gets fixed for everyone asap! 

Hi there,

It was a fantastic co-work tool but today we’ve lost 90% of our work on miro, including boards that wasn’t opened today are affected. Browsing through the activity also wasn’t helpful for this kind of troubleshooting. 

Hope the missing contents can be restored asap to save up all the efforts we’ve invested in. Thanks!

Userlevel 7
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Hey there,

If you haven’t reached out to the Support team yet, please do so via this link - https://help.miro.com/hc/en-us/requests/new.

Please make sure to include links to affected boards :pray_tone2:


Thank you!

And thank a lot for your patience and understanding. We are doing our best to resolve the issue!

Me too! We just finished off our discovery work and now its mostly all gone :( 

Can you please help. Items have gone missing from a board (I presume deleted). Is it possible to revert the board to an earlier version? Or restore deleted items? Happy to lose the work from today if we can get our old work back. All editors that logged on today have tried to undo with no result, and we can’t see anything in the activity log that indicates someone has deleted these items.


Some of things that had more recently been worked on (or were locked) have not gone missing but only about 20% of our work is still on there. 


Can you please advise what we should do?


Thank you




Hi @Miro Community Bot 

we lost most of our content in the Miro board. When can we expect this to be solved?

Good morning,

I too am facing a problem with my miro board. Around 50% of my boards are missing and it’s causing quite a lot of complications. I hope this can be resolved soon.


Thank you

Same issue here with a board actively used by 70 students, please help! I've contacted the support team


Also happening with our boards, 80% gone. 


Please help!


Userlevel 1



We lost all our data all of a sudden, we need help in retrieving back the data .

Can someone please help.

Hi all, 

While using my miro board yesterday, about 95% of my content disappeared and I was unable to retrieve them from my activity log as there was no sign of it being deleted. It was an accumulation of my 2 months worth of work. Really hope there is a way to recover it!

Same here:

FEATURE REQUEST: Automated local backups

Our last manual backup was late on the 5th. But we had a lot of team work on the 6th that was lost.

hi, same problem happened to my boards today (we notice it is 12:00 pm, Singapore time), and we lost almost all the board. Today is our pre day, it is quite urgent and we need these stuff for further study. This is absolutely sad.

Hope the team can fix the problem ASAP! Thanks a lot!!!

Same thing happened to our team today. Much was lost on Tuesday, and more on Wednesday. Hopefully they have a way to resolve it!

We just lost 50% of our board as well, about 2 hours ago. Has anyone been able to retrieve their content yet?

This also just happened to us.

Entire project board (6 weeks of work) and 50-60% the contents deleted. 

Find it remarkable that there’s no version history on this platform.

Surely one of the most critical features to build, for exactly this reason.

Can you confirm that a restore is possible?

Hi there,

Adding my +1 to this.
We have lost four weeks worth of notes from a board, reeeeeaally hoping it’s a temporary setback and we can get them back :sweat_smile:


Need urgent help.


Lots of content has simply disappeared off my board. 


Has that happened to anyone?


I’m looking over the activity history, but it’s not showing up there either. 


Content has simply vanished. 


What does one do..

Similar issues here. We are in the middle of a major two day planning event with roughly 100 participants, and lost a lot of content over night. Our team of Scrum Masters could repair most of the immediate damage, but still we lost a lot of data.

Working for a large corporation acquiring a new application takes calendar time and patience, so unfortunately we are still on the free plan, and we have to constantly prove why we need Miro instead of using MS Whiteboard that is licensed to all our users. This kind of major data loss might even jeopardize our possibilities to get Miro for our teams!

Edit: I just got the same alarming call from a colleague running two other programs in our company, they similarly experienced a major data loss, even worse for them...

Same issue here.  We’ve lost months of work.

In a panic I’ve actually made a few further changes to the board after 95% of it was deleted, so I’m hoping those changes will be discarded and the most recent version prior to the mass-deletion will be re-instated.



Same here too. Total disaster. :sob:

Same issue!! a lot of content from the frames and the board went missing. since morning spent quite a lot of time figuring out what the hell has happened! and not this post confirms the reason!