I can’t log in with google account on Mac app. When I enter my google account, I get an error:
“Couldn't sign you in. This browser or app may not be secure.
Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.”
Marina2 years ago
Hello everyone,
The issue with Google Authorization in the Miro Desktop App was fixed in version 0.4.8. The application should notify you about the update, or you can manually download the latest version here.
Could you please check if you can successfully authorize via Google OAuth now?
Important: if you use two-factor authentication, the issue might still be there. The development team is on the case as well. At this time I don't have an estimated release date but we will let you know when we receive more information. As a workaround, we suggest using Miro in a browser until the fix is complete as within the browser you should be able to log in with SSO and two-factor authentication without any issues.
Hi all! For issues like this, the best option is to reach out to the Support Team at support@miro.com. Support agents will update you as soon as the issue is resolved. I’m afraid, community is helpless in resolving technical issues on Miro side
But you said one month ago "This is a known issue at the moment, and we are working to fix it." so are you lying us if it's not why you didn't tell us to to email support@miro.com this is very bad because your wasted your time.
I’m so sorry, @ryakisr. I checked with the Support team that the issue is still open, and that’s why advised to reach out to support directly. As soon as the issue is fixed I will definitely update this thread for visibility, but no news for now
This is an issue with Google’s more stringent authentication requirements for desktop/native apps.
Miro needs to adopt a different authentication flow that allows the user to complete authentication in their browser. Trello had to do the same thing.
This authorization flow is similar to the one used for web server applications. The main difference is that installed apps must open the system browser and supply a local redirect URI to handle responses from Google's authorization server.
Thank you for the screenshots! The matter is that our app supports only basic two-factor authentication - SMS or Google authenticator. It doesn’t support a USB key.
Sorry to hear this :( We don’t have more reports about this issue, so could you please reach out to the Support team directly so that they check your case?
I am able to login through my Google Personal Account SSO in Chrome Web and on iOS app for my iPad. But unable to login into my Mac App. Throws the above message. Something I need to do here?
I think most of you guys created your account using “sign-in with Google” option.
If that is the case, then a simple workaround is to tap “forgot password” on the sign-in page and a link to recover your password will be sent to your mail.
And now you simply create a new password and then login with new password and not ‘directly’ as you did earlier.
This has worked for me, maybe will work for you too.
Hi @Jonas Kamber@Dmitriy Chuklay@Søren Dalsberg@Jens Oliver Doleschal@Amarsh Vutukuri@ASEEM MAHAJAN
Good news! The team has fixed this issue, and now you should be able to log in with your Google account. Can you please check and confirm if it is working for you?
I’m seeing the same problem with the OS X desktop client. I was hoping to recommend Miro to my company, but this sort of long-running, unresolved bug is a concerning example...
I am able to login through my Google Personal Account SSO in Chrome Web and on iOS app for my iPad. But unable to login into my Mac App. Throws the above message. Something I need to do here?