I’m reaching out to better understand our options for transferring assets from one Miro account to another.
We are currently supporting a client whose Miro workspace is owned by an outgoing vendor. The client would like to retain access to all boards, projects, and collaboration history that were developed under the existing workspace.
At this stage, a new Miro account has not yet been created. Before we move forward with setting up a new environment, we’d like to understand what options are available to transfer ownership of assets — ideally preserving project structure and board history — from the departing vendor’s workspace into a new instance.
Our primary goal is to preserve the client’s content and ensure continuity in delivering their mission. This inquiry is also part of a broader evaluation as the client considers which tool to use long-term for internal collaboration and delivery.
Could you please advise:
- Whether Miro can support a workspace-to-workspace transfer in this case?
- What plan levels (e.g., Enterprise) are required to enable such a transfer?
- What steps or approvals would be needed to initiate this process?
We appreciate your guidance as we help our client make an informed decision moving forward.