Hello!
I have recieved in my email the email telling me that my account is now in the business plan. However, when I login into my account, it is still in the free plan. I don’t understand why is that.
Thanks!
Borja
Hello!
I have recieved in my email the email telling me that my account is now in the business plan. However, when I login into my account, it is still in the free plan. I don’t understand why is that.
Thanks!
Borja
Hi
Thanks for reaching out! It sounds like there might be a mismatch between the email address associated with your subscription and the one you're logging in with.
Could you please confirm the email address tied to the account where you received the confirmation email for the Business Plan upgrade?
Once we verify the correct email address:
If everything matches and you’re still seeing the Free Plan, let us know so we can investigate further!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.