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Hey guys,

all of our group members wanted to go to the board but we got a notofication, that it was deleted. I created the board and I’m also the admin of the team but it isn’t in my trash. It just sort of vanished. None of us deleted it. Did any of you have a similar problem?

Please help, it’s urgent!! All of our team research was on there!

@nibis0611 - Since you mentioned going into your Trash, that tells me that you’re not using the Free Plan. Since your profile states you are a student, I will guess that you’re using the Education Plan, and since you mentioned being the admin, because the education plan can only have one admin, then we’ll assume you are the sole admin of an education plan.

If all team members cannot see the board in their trash (trash link here), then it is possible that the board was created in another team space. To check, you’d need to switch between each team and check the trash again:

 


Hi ​@nibis0611,

 

I’m sorry to hear about the trouble with your board—it must be stressful given its importance to your team’s research. To help pinpoint the issue, could you provide some additional details?

  1. What was the name of the board, or do you have the URL link?
  2. Do you recall the name of the team where the board was stored?
  3. When was the board created, and when did you notice it was no longer accessible (date and time)?

If you’re not comfortable sharing these details in the thread, feel free to DM me—I’d be happy to help!


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