Hi guys, hope you can help me out!
So, I just discovered that none of the teams listed on my profile are “mine”. I.e. I’m not “Team admin” in any of the teams.. (turns out i’ve used a friends board for months, which was called “My team” #facepalm).
How can it be that I don’t have my own team? I’m using the free plan, but you do get your own team when you sign in, right?
+12
To confirm that you are not the owner of any team listed in your Dashboard:
If you are not the owner of any of these boards, you may want to reach out to Miro support or try leaving all of the teams and see if you can create your own.
I’ve now left all the teams on my profile. It seems like Miro is a bit confused after I left the last team because now I’m not able to access my Miro dashboard anymore. The Miro “loading” animation just keeps spinning:
Guess I’ll have to reach out to Miro support.
+6
Didn’t this issue mentioned by
Kiron
Here’s an update:
I reached out to Miro Support and got an answer real quick, which also solved the issue.
The solution was to log into Miro through incognito mode (Chrome). When logged in, I got the opportunity to create a team. Now, everything works fine!
+12
I’m glad to hear that you got it all sorted out,
I suspect what may have happened is that someone you added to the original team you created when you set up your RtB/Miro account later changed your role from Team Admin to Member. After this change, when you went to the Team profile page, you only saw the option to Leave the team and no longer had the ability to also Delete it.
I just tested this scenario with a Team that I created. I revoked my own admin rights and when I went to the Team profile page I saw:
I then had someone on my team who is a Team Admin grant me admin rights and now I see:
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