Question

mistake in transaction

  • 13 March 2023
  • 1 reply
  • 32 views

I tried to buy a Miro starter plan, and there are 2 transactions from my card. I suppose there was a mistake because my plan is still free but the money was transacted 2 times. How can I solve this problem?


1 reply

Userlevel 7
Badge +12

@Ekaterina Reger - I have converted your post into a support ticket - you should receive an email confirmation shortly.

Once you do have a paid account, you can find the support form by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

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