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Question

Miro Planner is not syncing with Jira

  • February 10, 2026
  • 2 replies
  • 18 views
C

Hi, 
Background
I am using Jira ‘Planner’ & trying to sync this tool with Jira.  

Issue
When I select the “Sync with Jira” button, I see the below error message.  The impact is that I am not able to sync the Planner tool with Jira, hence I am not able to view Jira cards using the Planner tool. 
 


According to my ‘Apps & Integrations’, it shows Jira is connected to my account. ​​​I have tried disconnecting Jira and then reconnecting Jira again, but it does not fix the issue.

Are you able to please help me to understand what I can do to resolve this issue?

Thanks
Craig

      2 replies

      B

      Yeah I am having the same issues and made a post about it as well last week but I am still awaiting to see if there is any fix for it.

      T

      I’m having trouble as well, though I’m getting a different message: “boards could not be loaded”

       



       

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