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Login via iOS app

  • January 17, 2023
  • 12 replies
  • 312 views

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Hello,

 

I cannot login into the iOS app anymore.

 

It always says invalid email format. My emailformat is blabla@de.company.com on the website its working.

 

Did you change something in the validation of the email address in the app?

12 replies

Got the same issue logging into the app with my work email address. It says it’s the incorrect format. 


  • New Here
  • January 17, 2023

Same here, but i'm using Android.


  • New Here
  • January 18, 2023

Same issue here. iPad Pro 12.9 M1, iPadOS 16.2


  • New Here
  • January 18, 2023

same here, please fix. iPad Air 4, iPadOS 16.2


  • Beginner
  • January 18, 2023

Same here - iPhone 12 with iOS 16.2


Karim el Gamal

Same issue here. I suspect it it is related to the hyphen (“-“) in my email address. The iOS app doesn’t like it. 


  • Beginner
  • January 18, 2023

Same issue here. I suspect it it is related to the hyphen (“-“) in my email address. The iOS app doesn’t like it. 

Could be. I also have hyphen in my email address.


Same issue phone and ipad


Same issue on iPad 👎🏽 but log in perfect on web browser with same email


  • New Here
  • January 19, 2023

Was experiencing the same issue trying to log into Miro on my iPad using SSO.  I too have a hyphen in my email address.  Wasn’t having any issues accessing it via my work laptop or personal pc.  Looked at Apple Store and updated to v3.23.5 that was posted < 1 day ago.  It now works fine on the iPad.


  • Beginner
  • January 27, 2023

It’s the length. If your mail is greater then 34 character, it won’t work… you can change your mail to a shorter one, unless this is fixed!? It’s really annoying, please fix it MIRO!

Just tried it… NOPE it’s not the length of the mail, it’s the length of the domain! We’ve got 21 chars and I think, this is to much and results in an “incorrect email”


  • Beginner
  • January 30, 2023

Deleted