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Answered

Late. Business plan Free Trial Cancelation

  • December 8, 2024
  • 5 replies
  • 43 views

Hello! Everyone, I would like to ask for help. I forgot to cancel my free trial for the business plan and I automatically got signed up for the monthly business plan, is there anyway to cancel this? The business plan subscription is too expensive for me to afford. 

Thank you very much for your time!

Best answer by ElvaMiro

hi there, 

As noted in the other threads you posted in, we were able to resolve this issue by opening support tickets. Thanks so much. 

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5 replies

  • Beginner
  • 3 replies
  • December 8, 2024

Hi, I did the same thing, but I got charged for a 1 year plan of business. please let me know if you find anything about how to fix it.


ElvaMiro
Mironeer
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  • Mironeer
  • 922 replies
  • Answer
  • December 9, 2024

hi there, 

As noted in the other threads you posted in, we were able to resolve this issue by opening support tickets. Thanks so much. 


thank you!

 


  • Beginner
  • 3 replies
  • February 4, 2025

Hi there, please help with same issue. The system did not offer me a tick though. But I did log a request for immediate cancellation. 


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1583 replies
  • February 6, 2025

Hi ​@nathi,

 

Thanks for jumping in! I can see that you commented this in this other thread: 

ticket number #812930

Could you please confirm if this is your own ticket number?

 

If not, I can help convert your comment into a ticket.


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