[KNOWN BUG] For Windows Desktop App, Disable / Re-Assign Alt Revealing App Ribbon

  • 19 March 2023
  • 9 replies
  • 44 views
Kyle Chipman
Userlevel 5
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I lean quite heavily on Alt + Click / Drag to duplicate objects. Pressing Alt in the Windows Desktop App reveals the top application ribbon (File, Edit, etc). Duplicating objects using the Alt method reveals the top application ribbon, bumping interface elements (left-hand tool tray, vertical scroll bar) down, then re-hiding and re-shifting when any subsequent action is performed. It’s not a major issue, more one of those "Serenity Now, Insanity Later” kind of things. For as much as I’ve used both the desktop app and the Alt + Click / Drag Duplication method, I can’t remember this being an issue until quite recently. Not sure if an update affected this.

 


On the topic of Alt + Click / Drag to Duplicate in the Desktop App, I’ve also noticed a recent uptick where an object will appear duplicated but not actually duplicate (it’s non-selectable). I’ll need to close out and re-open the board for the object to not appear and the board to resume its fully synced functionality. It happens every two-or-so hours of consistent use, I would say. I can submit a support request next time it occurs, unless someone has found also encountered this and found a resolution.

Thanks!

Robert Johnson 8 days ago

Update #2 from Miro support:

Our engineering team let us know they will treat the issue as a bug and will work on its investigation and the fix. I'm afraid, we're not able to share any ETA on when the fix is going to be released, but we'll be sure to keep you posted on the progress.

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9 replies

U

A ribbon is a command bar that organizes a program's features into a series of tabs at the top of a window. Using a ribbon increases discoverability of features and functions, enables quicker learning of the program as a whole, and makes users feel more in control of their experience with the program.

U

A ribbon is a command bar that organizes a program's features into a series of tabs at the top of a window. Using a ribbon increases discoverability of features and functions, enables quicker learning of the prog

  • es), there can be multiple contextual tab sets displayed at a time.
  • Modal tabs, which are core tabs displayed with a particular temporary mode, such as print preview.
  • Galleries, which are lists of commands or options presented graphically. A results-based gallery illustrates the effect of the commands or options instead of the commands themselves. An in-ribbon gallery is displayed within a ribbon, as opposed to a pop-up window.
  • Enhanced tooltips, which concisely explain their associated commands and give the shortcut keys. They may also include graphics and references to Help. Enhanced tooltips reduce the need for command-related Help.
  • Dialog box launchers, which are buttons at the bottom of some groups that open dialog boxes containing features related to the group.

Ribbons were originally introduced with Microsoft

ram as a whole, and makes users feel more in control of their experience with the program.

B

I’ve noticed the same issue and it can be a major annoyance when trying to keep objects aligned on the canvas! I have found that after alt+click/drag to copy, I have to go back and re-align the new object.

Robert Johnson
Userlevel 7
Badge +11

I believe this is a bug as pressing the Alt key previously only worked while on the dashboard, i.e., Boards tab.

I will submit a ticket to Miro support for an answer and report back here. 

Miro support team:

As Kyle has mentioned, pressing Alt while on an open board in the desktop app now exposes the menu bar, which causes unnecessary and distracting shifting on the board.

From my past experience, you could only expose the menu bar from the dashboard/Boards tab. Can you please confirm if this change was intentional? 

Volunteer Community Moderator
Kyle Chipman
Userlevel 5
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Thanks for the escalation @Robert Johnson, and thank you for the nomenclature breakdown @Usman67876543.

Robert Johnson
Userlevel 7
Badge +11

Update #1 from Miro support:

Thanks a lot for reaching out and addressing your request. 
 
In order to check if the behavior of Alt exposing the menu bar is expected or a bug, we've reached out to our team internally and are currently waiting for their reply.
 
Once we hear back from the team, we'll be sure to share updates in this thread. Please bear with us and feel free to address any other questions that might appear in the meantime!

Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +11

Update #2 from Miro support:

Our engineering team let us know they will treat the issue as a bug and will work on its investigation and the fix. I'm afraid, we're not able to share any ETA on when the fix is going to be released, but we'll be sure to keep you posted on the progress.

Volunteer Community Moderator
Kyle Chipman
Userlevel 5
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Thanks for both the escalation and the updates, @Robert Johnson. Didn’t want to unnecessarily load this onto your plate - appreciate the follow-up. I’ll be more mindful of possible bug submissions moving forward :)

B

I have the same issue. Thanks for posting this and to @Robert Johnson for the updates!

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