I am testing this app for the business. on a new iPad Pro using the Miro app from the Apple store. When I select the pen icon from the tool bar and then start to write or draw and object the moment my pen is no longer in contact with the screen what I have drawn disappears. I can create a object or a text box and write in them, but on the “open” area of the whiteboard nothing. I have installed the MS white board and there is no issue with the pen in that application. Seems like I am missing a setting. Can someone give me a hand?
[RESOLVED] Apple iPad Pro - Pencil
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Hi everyone!
Thank you for your patience in this matter!
I wanted to let you know that our team has released an update to fix this. Your reported issue has been successfully resolved. We understand how important this feature is for you, so we'd like to thank you again for your patience.
If you're still having trouble with the issue, feel free to let us know.
Also experiencing this - it’s very frustrating as I solely use the ipad when working away from home.
Today it got even worse... All week when there was a problem, I rebooted the application, the pencil worked correctly. Today he does not draw at all, he immediately deletes your drawing.
Hi,
I have the same issue with my new iPad Pro. Please fix this issue, it will be very appreciated.
Thank you!
Hi
I’d be happy to help here!
I’m afraid currently some users on the new iPad Pro (M2) are facing similar issues when using the digital pencil for drawing. Updating the tablet app helped with resolving the issue in some cases however this might not be helpful for all users.
Our team is already aware of this and they are currently investigating the issue.
Hopefully, this won't take too long, so please bear with us! I will keep you updated on our progress.
Same issue. Can we get any update on whether or not this is being researched? I too was going to buy licenses for my team, but can’t until this is fixed.
Same issue on my ipad pro.
Was going to purchase licenses for my team but ill hold off on it until it’s fixed.
Hi. I’m in the same position as many other people. Just bought an iPad pro with pencil. Miro seems great but with the pencil not working on the app it’s really frustrating.
Hi,
I downloaded the Miro App yesterday with my new iPad Pro and the pencil doesn’t work.
This will become a problem very soon.
Thanks,
Same bug for my M2 iPad Pro. Writing/drawing does not work at all in any cases, and when I switch to the “connection line” tool, Pencil becomes very sensitive, the screen senses the pencil even before pencil touches the screen. So I can use pencil to put connection lines between two objects without in contact with the screen, like using a magic wand.
Same issue. New iPad Pro with Apple Pencil. Weirdly, it just started not working like 3 days ago. It was working fine for like 2 weeks. So frustrating given the world has moved remote and this is our collaboration software!
Trying to have some patience, but without any communication I’m losing hope that it will be resolved anytime soon. Holding out a bit longer before making a decision to move my team.
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