Question

Issues with Education Account

  • 20 January 2021
  • 3 replies
  • 151 views

My education account seems to have de-activated, but when I try to reactivate, it will not let me upload “proof”. Those boxes are greyed out. I cannot add a new board for my new class this semester.

 

Help!!!!


3 replies

Userlevel 7
Badge +12

@Erin Pellegrino - For technical issues such as these, please reach out to the Miro Customer Support team directly by creating a ticket via this special form.

It would also be helpful for the rest of the community if you were to come back here and share what the Support team told you.

Hi @Jennifer Clark I applied about 2 weeks ago for an education account and my course is launching in a week. I just want to make sure my students have no issues accessing my Miro board and they are limited to the columbia.edu Miro domain. Can you please confirm that my education account is set up? Thanks.

Userlevel 3

Hi @Cassandra Scannella ! Great question - our fantastic Support team have the tools to confirm your account status in access, and you can get in touch with them directly here

 

Hope that’s helpful, and good luck with your course!

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