[UNRESOLVED] Visual note not staying pinned

​@Mooney1000 - I am noting an issue too, where, if the board is open by URL, e.g., pasting in the browser address bar, OR if the browser window is refreshed while he board is open, then the panel opens as expected. But, if I open the board from my dashboard, the panel does not open.

I have submitted a support ticket and will update this post as I hear back.

Note: the issue does not happen in the Miro desktop app (Windows, at least).

Update from the Miro support team:

Thank you for reporting the behavior with Notes not being pinned when opened from dashboard. I was able to replicate the same behavior with Firefox and Chrome.
 
I have escalated to our internal teams for further investigation. I will update you as soon as we have more information to share.

Thanks for raising this ​@Mooney1000, and for the helpful observations shared so far!

I’ve also tested this on my end and can confirm the behavior:

• The note panel displays correctly when the board is refreshed or accessed directly via a URL.

• However, when reopening the board from the Miro dashboard, the note panel does not stay pinned/open, even if it was previously set to do so.

I’ll continue to monitor this thread and will share any updates here once the team provides further feedback. Appreciate your patience while this is being looked into!