My colleauge left the company in February, 2024 and we simply stopped paying his account. Now we’d like to restore his boards. We can log in but we can’t access any of his boards, except the ones that are shared with him. Now it’s September, is there any chance to have them back?
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hi
When a subscription expires, the boards remain for sometime but are eventually deleted. If the past user had boards that were not shared with the team, you would need to get the account reactivated to transfer ownership. Since you mention you are on a paid plan, the best course is to open a ticket with Support (Instructions are here).
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