Here’s what to do if you can’t apply for Education plan, cause your email isn’t accepted


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Currently, you need to have an email belonging to the educational institution domain to apply for the Education plan. In case you don't have one but are employed by or enrolled in an accredited institution, our support team will be happy to review your application outside of a standard submission process.

Please add a message to this thread if you're unable to apply using this form https://miro.com/education-whiteboard/ and the community team will convert your message into a support ticket.


67 replies

Hi, I’m a UX student in Spain and also can’t convert my account due to not having an educational email address. I can provide proof etc. Can you tell me how to convert my account also please?

 

Thanks

Hi @Conor234,

I converted your message in community post into a support ticket so we can review your application. Please send your student ID as a reply via your inbox. 

Hello, 

The required form to apply for a Miro Educational account requires a student email. The Graduate course I am taking in Brazil is an accredited course but don’t provide us with an student email, however I use my personal one. I am trying to upgrade my miro account to a student one so I can use it in my final project but I am stuck on the ‘add details’ page. Any advice how to get in contact with a support?

Thank you!

Hi @Luisa Moreira ,

I converted your message into a support ticket and shared the next steps in my reply. Please send your student ID in the ticket to confirm your enrolment.

Привет! Я учитель начальных классов. Хочу подать заявку на участие в плане преподавателя. У меня нет образовательного адреса электронной почты, но я могу предоставить подтверждение своей принадлежности к образовательному учреждению в качестве преподавателя. Не могли бы вы мне помочь, пожалуйста?

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Hi @Volha Aliakseyeva,

I've converted your message from this community post into a support ticket so the team can review your application. Please provide us with documents confirming your employment as a primary teacher as a reply to the automated message you received.

Hello! I am a teacher from Ukraine, and my educational institution doesn’t have an email with an edu domain.

I’d like to apply for Education plan and I can confirm my employment as a teacher. Could you please help me with this? 

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Hi @Viktoriia Beihulenko

I've converted your message from this community post into a support ticket so the team can review your application. Please provide us with documents confirming your employment as a teacher as a reply to the automated message you received.

Hello! I am a teacher from Ukraine, and our institution doesn't have an educational email. Could you please help me in applying for an educational plan?

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Hello! I am a teacher from Ukraine, and our institution doesn't have an educational email. Could you please help me in applying for an educational plan?

Hi @Parhammer! I just converted your request to a support ticket so our team can better help you! Please provide us with documents confirming your employment as a teacher as a reply to the automated message you received.

Hello, admins and everyone ! I am a student from a Russian state university, and our institution doesn't have an educational email. Could you please help me in applying for an educational plan? I've tried before to apply, but it requires business email. 

I can provide a link to my university site where my student status is described. Here's my student status 

Please help a fellow student! 

Hello, I am a student of a college in Canada, and my educational email doesn’t include edu. I ve attached my student ID to my application, but I still have not been accepted. Could you please help me with this issue?

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Hello, I am a student of a college in Canada, and my educational email doesn’t include edu. I ve attached my student ID to my application, but I still have not been accepted. Could you please help me with this issue?

When did you submit your application? The Education Plan help center article mentions it can take up to 10 days for a response.

Also, does your college provide you with an email address at all? For example, @humber.ca or @georgebrown.ca - when I went to St. Lawrence, my address was @sl.on.ca (although, they now use stlawrencecollege.ca).

 

 

If you are currently not using your college email address on your Miro account, you could update your account profile email to your college email and apply again.

Hello. I am a teacher from Ukraine but my school doesn’t have an educational email. Is it still possible for me to apply for the education plan?

Hello, I am a student of a college in Canada, and my educational email doesn’t include edu. I ve attached my student ID to my application, but I still have not been accepted. Could you please help me with this issue?

When did you submit your application? The Education Plan help center article mentions it can take up to 10 days for a response.

Also, does your college provide you with an email address at all? For example, @humber.ca or @georgebrown.ca - when I went to St. Lawrence, my address was @sl.on.ca (although, they now use stlawrencecollege.ca).

 

If you are currently not using your college email address on your Miro account, you could update your account profile email to your college email and apply again.

 

Hello, Robert, thanks for your reply. Yes, I used my college email and college ID for applying. I applied again 12 days ago, still nothing.

hello there!

I run my own language school which has got a license from the local ministry of education, but unfortunately I don't possess any account with edu or k12 domen. could you help me get Education plan?

 

here's a link to my license: https://drive.google.com/file/d/1vINm4APogmLb95ICB9n5euBlhs0CbD7n/view?usp=drivesdk

Hello! I`m a teacher in a middle school and I can provide a link to a document supporting my employment status. But I cannot apply because I don’t have neither an educational email address nor a business email. Can you help me solve this problem?

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