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Answered

Extend education plan

  • January 31, 2025
  • 17 replies
  • 227 views

I have this same problem as here, where the solution was to create a ticket.

The email link says:

Hmm, that didn’t work

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "0af36aed-ef54-44ad-b179-fd95562c99da"

 

Is there another way to extend the education plan, or should I re-apply, or do I need a ticket created?

Thank you!

Best answer by Eca

Hi ​@annage,

 

I have your post converted into a support ticket for your EDU plan extension. Please wait for support response in your inbox.

17 replies

Eca
Mironeer
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  • Mironeer
  • 3503 replies
  • Answer
  • February 2, 2025

Hi ​@annage,

 

I have your post converted into a support ticket for your EDU plan extension. Please wait for support response in your inbox.


  • Beginner
  • 2 replies
  • February 27, 2025

i have the same issue

 


Eca
Mironeer
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  • Mironeer
  • 3503 replies
  • March 2, 2025

Hi ​@jérémucci

Thanks for sharing your experience. I saw your comment in another thread as well. I've created a support ticket on your behalf, so please wait for the support team’s response. They’ll follow up with you as soon as possible.

Let me know if you have any other questions in the meantime!


Hi Eca, 

I am encountering the same issue on my side, would you be able to assist? Thank you for your help, 

Julia


Eca
Mironeer
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  • Mironeer
  • 3503 replies
  • June 25, 2025

Hi ​@Julia Guillemot 

I have your post converted into a support ticket. Please wait for support response in your inbox.


  • New Here
  • 1 reply
  • July 2, 2025

Hello, I have the same problem. I am still a part of the institution and I want to extend my plan. but the redirecting link says “

Hmm, that didn’t work

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "b12f0bf3-464c-4f18-95e8-4f42f46f851e"

Please help me out 


  • New Here
  • 1 reply
  • July 8, 2025

Hi, I have the same problem and thus cannot extend my education account :-(


Eca
Mironeer
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  • Mironeer
  • 3503 replies
  • July 8, 2025

Hi ​@ANUSHKA S and ​@engrkj 

I have your post converted into a support ticket. You should receive a response shortly!


  • New Here
  • 1 reply
  • August 26, 2025

Hi Miro team,

I have exactly the same issue, I cannot extend my education access.


Eca
Mironeer
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  • Mironeer
  • 3503 replies
  • August 26, 2025

Hi ​@Aniko Hegedus 

I have your post converted into a support ticket. You should receive a response shortly!


​Hi @Eca,

I have the same problem, My account expires the 31st and The apply for renewal link also gives me an error. 

Can you help me as soon as possible? Thank you

 


  • New Here
  • 1 reply
  • October 22, 2025

Hi, I have the exact same question: the link to the extension page does not work and I am still a student. Can you help me as soon as possible, please!


  • New Here
  • 1 reply
  • October 26, 2025

Hello, I recently received an email to renew my educational license, but the link leads me to an error page.  [error] "6d894408-8883-4ef5-b4ce-ea47b10f13b2"


  • New Here
  • 1 reply
  • October 26, 2025

Hi ​@Eca and Miro Team,

I have the same issue as them, unable to extend my education plan. Please help me out. Thank you!
 


Robert Johnson
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  • Volunteer Community Moderator
  • 7716 replies
  • October 26, 2025

@Qlosi / ​@Lem - I have converted your posts into support tickets. You should have received an email notification of the newly created tickets. The support team should be in touch within 1-3 business days.


  • New Here
  • 1 reply
  • November 3, 2025

Dear Miro team,
Same problem here 🤔
The email link to extend my Education Plan subscribtion leads to an error page.
Grateful for help.


Dear Miro team,
Same problem here as others edicationnal users,
The email link to extend my Education Plan subscribtion leads to an error page.
Thanks.