Hi ​@annage,

I have your post converted into a support ticket for your EDU plan extension. Please wait for support response in your inbox.

i have the same issue

Hi ​@jérémucci

Thanks for sharing your experience. I saw your comment in another thread as well. I've created a support ticket on your behalf, so please wait for the support team’s response. They’ll follow up with you as soon as possible.

Let me know if you have any other questions in the meantime!

Hi Eca, 

I am encountering the same issue on my side, would you be able to assist? Thank you for your help, 

Julia

Hi ​@Julia Guillemot 

I have your post converted into a support ticket. Please wait for support response in your inbox.

Hello, I have the same problem. I am still a part of the institution and I want to extend my plan. but the redirecting link says “

Hmm, that didn’t work

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "b12f0bf3-464c-4f18-95e8-4f42f46f851e"

Please help me out 

Hi, I have the same problem and thus cannot extend my education account :-(

Hi ​@ANUSHKA S and ​@engrkj 

I have your post converted into a support ticket. You should receive a response shortly!

Hi Miro team,

I have exactly the same issue, I cannot extend my education access.

Hi ​@Aniko Hegedus 

I have your post converted into a support ticket. You should receive a response shortly!

​Hi @Eca,

I have the same problem, My account expires the 31st and The apply for renewal link also gives me an error. 

Can you help me as soon as possible? Thank you

Hi, I have the exact same question: the link to the extension page does not work and I am still a student. Can you help me as soon as possible, please!

Hello, I recently received an email to renew my educational license, but the link leads me to an error page.  [error] "6d894408-8883-4ef5-b4ce-ea47b10f13b2"

Hi ​@Eca and Miro Team,

I have the same issue as them, unable to extend my education plan. Please help me out. Thank you!
 

​@Qlosi / ​@Lem - I have converted your posts into support tickets. You should have received an email notification of the newly created tickets. The support team should be in touch within 1-3 business days.

Dear Miro team,
Same problem here 🤔
The email link to extend my Education Plan subscribtion leads to an error page.
Grateful for help.