Hi,

unfortunately I am having the same issue, and cannot use the link in the e-mail to extend my Educational Plan. Could you kindly convert this into a ticket too?

Thank you in advance!

Hello,

I am trying to renew my education plan, after receiving an e-mail informing me of its upcoming expiration. When I follow the hyperlink to renew on the email, however, I get this error message. Is there a way to reach the appropriate place on the website to do it manually? I’ve been searching and can’t seem to be able to locate it.

Thanks in advance.

//phren
 

​@phren - I have converted your post into a support ticket – you should received an email confirmation of the ticket shortly.

I also merged your independent post into this one.

Thank you Robert! The existing thread popped up after i posted mine, didn’t mean to spam!

No worries – I just like to keep things clean

Hi,

I appreciate you notifying me of the expiration. As a student, I most certainly want to use the education plan once more. However, the link you included in your earlier email does not take me to a working website. It show the same error page with everyone else in this topic. Would you be able to help me fix the issue?

Thank you in advance.

​@Natnipak Thanaariyapaisan - I have converted your post into a support ticket. You should receive a notification of the new ticket shortly.

I have the exact same problem, can you help please!

@pabb - I have converted your post into a support ticket.

I have the exact same as all others here. Can you help me please? :)

​@HiDennis your post was converted into a support ticket. One of the supports will reach out to you shortly!

Hi, please help me also with this same issue

​@22Aa Your post post was converted into a support ticket. The support team will be in touch shortly!

Hi
i have the same problem with applying for the extention of my education plan, i receive a link that is not working.
im worried i will lose all my work and i do need to extend it 
what can i do ?

Same here..

Hi ​@Eca,

hi ​@Robert Johnson 

I’m experiencing the same issue and can’t extend my education plan due to the following error-code: “167d06f8-1a90-4c6a-a0c7-2bd2de4b7d4c”

Could you help me? Thank you for your support!

I have exactly the same issue. Can you please fix the issue and let me extend the education plan? 

Hi ​@Shige ​@Joachim Stahl ​@TomRM ​@Eylis sorry for the delays. I have your cases converted into a support ticket for assistance. You should be able to receive a response shortly.

Hello,
I’m having the exact same issue with the link, it doesn’t function. Could you convert my comment into a ticket too?
 

Hi ​@Anastasia Parygina thanks for reaching out! I have your case converted into a support ticket. You should be able to receive a response shortly.

Hi~ I am also facing the same issue. Could you please assist with it? Thank you!